Best Practices for Hiring & Retaining Newcomer Employees

Canadian employers who leverage international talent gain a competitive advantage by combating talent shortages and bringing fresh, global perspectives to their team, yet many struggle to unlock its full potential.

To hire and retain immigrant employees effectively:

  1. Recruit employees based on their skills, focusing on competencies rather than Canadian work experience or exact credential matches.
  2. Conduct bias‑free hiring processes through blind resume screening, structured interviews, and unconscious bias training for hiring panels.
  3. Partner with local immigrant-serving agencies to access qualified candidates and settlement supports that ease workplace integration.
  4. Stay informed about policies affecting access to skilled immigrant talent.
  5. Provide language support, mentorship programs, and cultural competency training for all staff to foster psychologically safe workplaces where newcomers can thrive.
  6. Provide career pathway mapping to offer employees a clear trajectory for growth.
  7. Build ongoing feedback loops into performance reviews to refine retention strategies and transform immigrant talent from a hiring goal into an organizational asset.
  8. Offer inclusive leadership training to equip managers to leverage diverse teams and combat bias.
  9. Create a work environment that nurtures talent by embracing diversity and fostering a supportive culture.

Four elements most valued by talents (McKinsey&Company, 2017)